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Priceless Treasures Terms & Conditions - The BIG Print

Who are we?
We are called Priceless Treasures Ltd, a UK based business wholly owned by the author of the books, Julie Pinnell. The trading address of Priceless Treasures Ltd, Kent Cottage, Barden Road, Speldhurst, Tunbridge Wells, Kent, TN3 0LE.

These terms and conditions apply to all retail sales (online, mail order, fairs or other).

Our retail prices are set out in full on our website and in our promotional material from time to time. Special or combination offers are marked clearly as such. Postage and packaging is charged extra at the published rates depending on the destination and urgency. We are not VAT registered.

We also sell wholesale: prices and payment terms are available upon request.

You can pay by cash or by cheque made payable to "Priceless Treasures Ltd". We reserve the right to clear the cheque before despatching goods. You can also pay by credit card by ordering online using the secure Paypal system.

Until goods are paid for in full, Priceless Treasures Ltd retains legal title to the goods.

We aim to despatch books immediately upon receiving your order, or cleared funds if later, subject to stock availability. However, please allow 21 days before contacting us.

Copyright and other intellectual property
Julie Pinnell and Priceless Treasures Ltd have put a mountain of time and intellectual effort into creating these books and we ask that you respect this.

To spell it out formally: the right of Julie Pinnell to be identified as the author of this work has been asserted by her in accordance with the Copyright, Designs and Patents Act 1988. No part of any Priceless Treasures Ltd publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior permission in writing of the copyright owner or Priceless Treasures Ltd. Nor may it be otherwise circulated in any form of binding or cover other than that in which it is published and without a similar condition including this condition being imposed on the subsequent purchaser. All other intellectual property rights relating to the products are reserved to Priceless Treasures Ltd and Julie Pinnell.

We want you to be delighted with your purchase. All our books come with a full "no quibble" money-back guarantee. Provided the book(s) have not been written in, just return the book(s) to us within 30 days of receipt in their original as-new condition and we will refund the purchase price by return.

Sorry, we are unable to refund postage and packaging costs, and, unless the book(s) have been despatched to you in error, any returns will be at your own expense.

Data Protection and Privacy
Our registration number under the UK Data Protection 1998 is Z8721999. Let's be clear: we will not sell your data to third parties. We don't like unsolicited contact either.

Any personal data which you supply to us will therefore only be used by Priceless Treasures Ltd to fulfil your order and to promote additional Priceless Treasures Ltd' products in accordance with your wishes at the time of placing your original order. If you do not wish to receive such further promotional material, please contact us and we will update your preferences in our records.

Our books are intended as a tool to help you and your family preserve those priceless family memories. We do not profess to be doctors or professional "quacks". Use of the books is at your discretion!

Our liability to you is limited to the price of the goods supplied to you, and we shall not be liable for any losses suffered as a result of the supply of the goods, unless the loss relates to personal injury or death as a result of our negligence.

Statutory rights
Nothing in these terms and conditions affects your statutory rights.

Last updated: October 2004

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