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Money Back GuaranteeYou can order with confidence with our money back guarantee. For your reassurance, all our books are covered by our 100% satisfaction guarantee. Provided the book has not been written in and is returned in good condition within 30 days of receipt, we will refund your money - less a small handling/administration charge of £1 per book returned. Unfortunately, orders for books with personalised covers cannot be included, postage and packing charges cannot be refunded and, unless the book(s) have been despatched to you in error, any returns will be at your own expense. Our 30 day "no quibbles" guaranteeOur "no quibbles" guarantee means that if for any reason you are unhappy with your purchase, you can return it to us in its original condition within 30 days of the date you received the item, unmarked and we will issue a full refund for the price you paid for the item.
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This returns policy does not affect your statutory rights.